Well, like the Mounties, Myrna always gets her man, and even corporate bodies reply eventually. No, Smith's won't be stocking TOYPD, but...she did get a reply from them!
Hi Myrna I am sorry for the delayed “email” response to your original email – send May 21st. As you can imagine, I receive in excess of 200 emails a day, many of which are from independent authors such as yourself. I hope you will therefore understand that as well as it being an extremely busy time at work (we are buying for Christmas!) I am also under pressure from many other independent authors! However, I do hope that you will accept my sincere apologies for not responding sooner – by email. We did however post a letter to you on June 13th – I have attached a copy of this letter. Unfortunately, at this moment in time I have decided not to buy your book for our range. If you can register your book with Gardners (details included in the letter attached) then our individual stores can use their budget to buy the book if necessary. Similarly, if one of our customers request a copy of it, we can order it quickly from Gardners . Again, I do apologise for the delayed response, and I will investigate why you haven’t received our letter. Kind Regards Lucy